Freight knowledge | How are the 8 processes of freight forwarding completed?
1. Booking a shipment
After receiving the booking authorization letter from the customer, OPEROTOR will arrange the booking according to the arrangements of the Ministry of Commerce and the customer's requirements; Be sure to pay attention to the customer's special requirements, such as arriving at a certain port or applying for destination port DEM/DET, etc. The following is a presentation of the basic content of naming the power of attorney:
2. Booking cabin
Timely monitor and urge CARRIER to release the cargo space (SO) according to the shipping schedule, and communicate whether there are special display contents on the bill of lading (such as CTN, PAN, IEC, etc.) at the destination port booked, in order to arrange production, loading, and delivery in advance.
3. Arrange land transportation/delivery
OPEROTOR will allocate vehicles to the dispatch team based on the container type, gross weight of the goods, and production and loading address; Arrange yard loading based on the type of cargo packaging, individual weight, individual size, and the layout of different ship owners' containers in the yard.
(PS: From the moment of receiving the booking commission, OPEROTOR can start installing vehicles or inquire about customer information to contact the yard to arrange for the packing of such goods. Special products also need to study the packing requirements in advance and provide professional advice.) Remind customers of the latest arrival/packing time, make reasonable arrangements, and solve data reporting problems.
Freight knowledge | How are the 8 processes of freight forwarding completed?
4. Fleet production/yard packing
Special Reminder:
Regarding the customer's products, pay attention to the container requirements (for example, drugs need to be provided in dry, clean, undamaged, and odorless old containers; for food, containers of food container level need to be provided, and inspection certificates can be made according to customer needs)
Timely request the container number from the fleet and provide it to the customer, reminding them to check the box seal number before packing; Here is a brief overview of the unloading process at the yard: use the yard mini program to schedule unloading → queue up at the yard service window to process the order (with a paper "delivery notice" required) → find the cargo after completing the order → arrange for container placement → arrange for container placement → check if the container meets the requirements → load and unload the goods by workers/forklifts or other machines (unloading and loading at the same time) → seal the yard after completion.
5. Report data
It is recommended to prepare relevant report data documents after arranging the vehicles, fill in the confirmed and unchanged information, and send BLDRAFT to the customer for review in advance and inform them of the deadline.
6. Manifest, port consolidation status ECLP、 Inquiry of arrival and release
After checking the manifest, it is necessary to verify the weight, size, and box number information of the items; Pay attention to the location of ships, timely check the status of port consolidation, declare in advance, and ship to the yard after consolidation. (Ship location query, you can use Ship Information Network)
7. Check the shipment
8. Goods dynamics
Regularly check the tracking of goods, usually within 7 days after the ship departs, 7 days upon arrival at the transit port, 7 days upon transfer from the transit port, and provide feedback to customers upon arrival to remind foreign consignees to pick up the goods in a timely manner.